1. Customer undertakes to ensure the co-operation of the residents/employees/members of the society/corporate/residence as the case may be for moving the furniture to enable Kolkata Pest Control Authorized Service Expert to carry out treatment. All rooms/cabins/flats in the house/society/corporate as the case may be should be made available for servicing as and when Kolkata Pest Control Expert calls on his visit. Failure to do so will be treated as a service rendered and no refund shall accrue on his account.

  2. Every visit by Kolkata Pest Control Expert will be made within reasonable time from receipt of an enquiry and will be made during working hours of Kolkata Pest Control Service Department and no visits will be made on Holidays. In the event such a service is provided additional amount will be charged.

  3. If at any time during the contract period the "Pest" against which the service is provided reappears subject to compliances and observations of the conditions and instructions thereto in the contracted premises the company shall carry out necessary service at no additional cost.

  4. Children, pets, senior citizen, asthmatic, allergic people should not be allowed during service and before thorough cleaning of the treated premises.;

  5. Company shall not be liable for damages, death, injuries or any consequential damage of what so ever nature to any person or property, by using the service.

  6. The contract is for providing services in the premises covered under the contract. In the event of change of address a fresh contract needs to be entered into for providing the service as the case may be with payment of additional fees.

  7. This contract is neither terminable before the expiry period nor transferable.

  8. Contract charges are payable by Cash or Cheque / DD favoring "Kolkata Pest Control" in advance and payment shall accompany signed copy of the contract and such payment shall be released before commencement of contract period.
  9. In the event of any complaint, customers are requested to provide their name, address and contact number to the authorized Call Center. Copy of contract & receipt will have to be retained and produced to enable Kolkata Pest Control Expert to verify & provide service.

  10. The contract supersedes all prior agreements, undertakings or arrangements, oral or written between parties on subject matter.

  11. Company shall not be held responsible for any damages to interior and/or exterior structures of building/rooms/walls/cabins/flats as the case may be which may occur while performing the duty to provide service in the matter.

  12. Customer undertakes to keep a representative and/or the person present at all times while the treatment is being carried out as a matter of safety and/or the security to avoid any allegations of what so ever nature and such a representative / person shall be treated as the signing authority for service contract form in whose presence the treatment is carried out.

  13. Company will not be responsible for failure of service in the event, instructions given are not followed or treated areas are disturbed/washed, painted or uprooted.;

  14. Company Disclaimer: Customer may receive Transactional / Promotional SMS or calls from Kolkata Pest Control
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